Warranty

Our Rods. Our Promise.

Every FishStix rod is backed by a warranty that matches what it is. Here’s exactly what you get.

TITANIUM SERIES- $349 MSRP

Limited Lifetime Warranty LEGEND SERIE- $279 MSRP

Limited Lifetime Warranty GUIDE SERIES - $149 MSRP

3-Year Limited Warranty
Free Shipping on all DTC orders  •  30-Day No-Questions-Asked Returns on all DTC orders  •  No-Fault Replacement Program available on all series

The consumer must make all warranty claims directly to FishStix. Any repair work done outside of FishStix will void the warranty. All Rods should be properly packaged and insured when returning for warranty. The Warranty is non-transferable and requires proof of purchase. The consumer is responsible for shipping.

30-Day First Cast Guarantee

Not feeling it? Send it back. No questions asked.

We build every FishStix rod to perform from the first cast — but if it’s not the right fit, we’ve got you. Return your rod within 30 days of delivery for a full refund or exchange, no questions asked.

Applies to all DTC orders on all series:

  • Used or unused rods
  • Any reason — didn’t like the action, wrong model, changed your mind
  • All orders placed at fishstix.com (online purchases only)

Shipping:

  • We ship to you FREE
  • Return shipping is the customer’s responsibility (actual carrier cost at time of return)
  • Need a prepaid label? Request one through our claims portal and we’ll quote you the actual cost

Refunds: Issued within 3–5 business days of receiving the rod back

Exchange: Want a different model or series? We’ll ship it at no extra charge — you cover return shipping on the original

Condition: Rod must be returned in original or comparable packaging. Normal fishing use during the 30-day window is fine. Physical damage from misuse is not eligible for return.

Custom Rods: Custom build orders are final sale and not eligible for the 30-Day Guarantee. See Custom Build page for details.

Limited Lifetime Warranty

We stand behind every rod we build.

Not feeling it? Send it back. No questions asked.

We build every FishStix rod to perform from the first cast — but if it’s not the right fit, we’ve got you. Return your rod within 30 days of delivery for a full refund or exchange, no questions asked.

Applies to all DTC orders on all series:

  • Used or unused rods
  • Any reason — didn’t like the action, wrong model, changed your mind
  • All orders placed at fishstix.com (online purchases only)

Shipping:

  • We ship to you FREE
  • Return shipping is the customer’s responsibility (actual carrier cost at time of return)
  • Need a prepaid label? Request one through our claims portal and we’ll quote you the actual cost

Refunds: Issued within 3–5 business days of receiving the rod back

Exchange: Want a different model or series? We’ll ship it at no extra charge — you cover return shipping on the original

Condition: Rod must be returned in original or comparable packaging. Normal fishing use during the 30-day window is fine. Physical damage from misuse is not eligible for return.

Custom Rods: Custom build orders are final sale and not eligible for the 30-Day Guarantee. See Custom Build page for details.

Limited Lifetime Warranty

We stand behind every rod we build.

Every FishStix Titanium Series and Legend Series rod comes with a Limited Lifetime Warranty for the original owner. If your rod ever fails due to a defect in materials or workmanship under normal use, we’ll replace it.

Applies to:

  • FishStix Titanium Series — $349 MSRP (all 7 models)
  • FishStix Legend Series — $279 MSRP (all 6 models)
  • FishStix Custom Builds
  • All purchases — DTC (fishstix.com) AND authorized retail partners

    What’s Covered:
  • Blank integrity failures (delamination, structural failure under normal fishing load)
  • Guide frame or insert failure not caused by corrosion from improper care
    Reel seat failure
  • Handle / cork separation from the blank
  • Any defect in workmanship present at or occurring after purchase under normal use

What’s NOT Covered:

  • Physical impact damage — car doors, high-sticking, dropping, rod tip on a boat deck
  • Corrosion or guide failure from improper care (always rinse with fresh water after use)
  • Normal wear: grip wear, cosmetic scratches, guide tip wear from heavy use
  • Modifications or third-party repairs
    Commercial / guide use unless enrolled in the FishStix Ambassador Program
  • Rods purchased secondhand — warranty is non-transferable
  • Loss or theft

Proof of Purchase: Order confirmation, receipt, or card statement. Registration not required but recommended.

Original Owner Only: Non-transferable. Applies to the original purchaser only.

3-Year Limited Warranty

Built for the water. Backed for three years.

Every FishStix Guide Series rod (Hitman Series) comes with a 3-Year Limited Warranty for the original owner. If your rod fails due to a defect in materials or workmanship under normal use within 3 years of purchase, we’ll replace it.

Applies to:

  • FishStix Guide Series / Hitman Series — $149 MSRP

All purchases — DTC (fishstix.com) AND authorized retail partners

What’s Covered:

  • Blank integrity failures under normal fishing load
  • Guide frame or insert failure not caused by corrosion from improper care
  • Reel seat failure
  • Handle / cork separation from the blank

Any defect in workmanship under normal use within the 3-year warranty period

What’s NOT Covered:

  • Physical impact damage — car doors, high-sticking, dropping
  • Corrosion from improper care (rinse your gear with fresh water after every trip)
  • Normal wear: grip wear, cosmetic scratches, guide tip wear
  • Modifications or third-party repairs
  • Commercial / guide use unless enrolled in the FishStix Guide Program
  • Rods purchased secondhand — non-transferable
  • Claims filed more than 3 years after original purchase date


Proof of Purchase: Order confirmation, receipt, or card statement. Establishes your warranty start date.

Original Owner Only: Non-transferable.

Broke It? We’ve Still Got You.

Accidents happen. We get it.

Car door. High stick. Bad day on the water. If your rod breaks for any reason that falls outside warranty coverage, you still have options. Send us the broken rod and we’ll get you a replacement at 40% off — shipped within 72 hours of receiving it.

Applies to all FishStix rod series:

  • Titanium Series — 40% off MSRP ($209 replacement)
  • Legend Series — 40% off MSRP ($167 replacement)
  • Guide Series — 40% off MSRP ($89 replacement)

How It Works:

  1. Submit a claim at fishstix.com/warranty
  2. Ship us back the damaged rod (you cover return shipping)
  3. We ship your replacement within 72 hours of receipt at 40% off

Notes:

  • One-time offer per rod per customer
  • Replacement ships to original owner only
  • We cover outbound shipping on the replacement rod

Warranty Summary

Program Titanium $349 Legend $279 Guide $149 Custom
30-Day Return ✔ All DTC orders ✔ All DTC orders ✔ All DTC orders ✔ All DTC orders
Warranty Limited Lifetime Limited Lifetime 3-Year Limited Limited Lifetime
Warranty Scope All purchases (DTC + retail) All purchases (DTC + retail) All purchases (DTC + retail) DTC only
No-Fault Replacement 40% off 40% off 40% off Case by case
Transferable? No — original owner No — original owner No — original owner No — original owner

File a Claim

  1. Fill out the short form: name, order number or proof of purchase, photo of the issue, brief description, and claim type
  2. We respond within 2 business days with next steps
  3. Ship the rod back per our instructions
  4. Your refund, exchange, or replacement ships within 7 business days of us receiving your rod